Procurement

Purchase orders, suppliers, expense claims and approvals.

Procurement is the spending side: purchase orders, suppliers, expense claims and the approvals that gate them.

Procurement is Command only, and needs the manage_finance capability on your role.

In this guide

  • Getting to the page
  • Overview
  • Purchase orders
  • Suppliers
  • Expense claims
  • Approvals
  • How procurement reaches Finance
  • Troubleshooting

1. Getting to the page

Click Procurement in the Finance section, at /client/procurement. Five tabs: Overview · Purchase Orders · Suppliers · Expense Claims · Approvals.

Deep links work: ?new=po opens a new purchase order, ?new=supplier a new supplier.


2. Overview

Committed spend, open purchase orders, claims awaiting approval, and what is waiting on you specifically.


3. Purchase orders

Raise a PO against a supplier with line items, quantities, prices, tax, a delivery date and a currency. A PO moves through draft → submitted → approved → received → billed.

Receiving a PO records what actually arrived, which is what turns a commitment into a bill.


4. Suppliers

Your supplier records: contact details, payment terms, tax registration, bank details and the history of everything raised against them.

There is also a public supplier portal where a supplier can be given limited access to their own orders.


5. Expense claims

Staff submit claims with receipts attached, categorised. A claim moves through submitted → approved → paid, and the receipt stays attached at every stage.


6. Approvals

The queue of everything waiting on a decision — purchase orders and expense claims — with the amount, the requester and the context. Approval rules decide what needs approving and by whom, typically by amount threshold.

An approval is recorded with who approved it and when. The audit trail is the point.


7. How procurement reaches Finance

  • An approved PO, once received, becomes a bill in Finance.
  • An approved expense claim becomes an expense.
  • Both post to the ledger against their category, so budget-vs-actual includes committed spend.

8. Troubleshooting

SymptomCauseFix
Procurement isn't in the navCommand only, and needs manage_financeCheck the plan and your role
A PO can't be approvedYou are not an approver for that amountCheck the approval rules
An approved PO didn't become a billIt has not been receivedReceive it first
A claim is stuckNobody has approved itApprovals tab
Spend doesn't show in budgetsThe category is missingCategorise the PO or claim

  • Finance — where approved spend lands
  • Payments — money in, rather than out
  • Vault — where receipts and supplier documents live
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