Atlas

Collaborative documents — blocks, live data, comments, presence and sharing.

Atlas is your collaborative document workspace — pages made of blocks, nested in folders, shared with the people who need them, commented on in place, and edited by several people at once. It is where the writing lives, as opposed to the Vault, where the files live.

Atlas is Growth and above.

In this guide

  • Getting to the page
  • Home
  • Pages and the page tree
  • Blocks
  • Live data blocks
  • Databases and tables
  • The command palette and input rules
  • Comments
  • Presence and collaboration
  • Sharing
  • History
  • Troubleshooting

1. Getting to the page

Click Atlas in the Docs section. It opens full-screen with its own rail.

Atlas keeps its /admin/atlas URL across every portal. Despite the path, it is a shared surface, not an admin page.


2. Home

Home is built around how you actually find a document:

  • Your pages — what you own.
  • Shared with you — pages that reached you through a share.
  • Recent — what you touched last.
  • Folders — drill down through your structure.

Access is enforced by the database. Home organises what you can see; it never decides it.


3. Pages and the page tree

A page has a title, an icon and a body of blocks, and can be nested under another page. The rail shows the tree; drag to reorder or re-parent.


4. Blocks

Everything on a page is a block. Press / for the insert menu.

Text

BlockWhat it is
ParagraphPlain text.
Heading 1 / 2 / 3Section headings.
Bulleted listAn unordered list.
Numbered listAn ordered list.
To-doA checkable item.
ToggleA collapsible section.
QuoteA block quote.
CalloutA highlighted note.
CodeA code block.
DividerA horizontal rule.

Media and links

BlockWhat it is
ImageUploaded or dropped in.
Vault fileA file from your Vault, embedded.
Page linkA link to another Atlas page.

Data

BlockWhat it is
Simple tableA plain table.
Database viewA view onto an Atlas database.
Live dataA metric from the rest of the platform — see below.

Text supports inline formatting from the toolbar or with markdown-style shortcuts.


5. Live data blocks

A live data block puts a real metric from the platform inside a document, and it stays current.

Pick a source, a metric and a range:

SourceDraws from
FinanceThe Finance ledger.
CRMLeads, pipeline, contacts.
VoiceCalls, minutes, outcomes.
TasksTask counts and states.

This is what makes an Atlas page a living document rather than a snapshot — a weekly update page whose numbers are right every time it is opened.

An unconfigured block says so rather than rendering an empty chart.


6. Databases and tables

Atlas databases are structured collections with typed properties, surfaced on a page through a database view. Use them for anything that is a list of records with fields rather than prose — a decision log, a supplier register, a runbook index.


7. The command palette and input rules

/ opens the insert menu. The command palette jumps between pages and actions.

Markdown-style input rules work as you type:

TypeGet
# Heading 1
## Heading 2
### Heading 3
- or * Bulleted list
1. Numbered list

8. Comments

Comment on a block, in place. Threads sit in the comments panel and resolve when dealt with. Mentioning someone notifies them.


9. Presence and collaboration

Several people can edit a page at once. Avatars show who is in the document and where they are working.


10. Sharing

Pages are shared with:

  • A person — one colleague.
  • A role — everyone with that role.
  • Everyone internal — the whole account.

A page not shared is visible to its owner only. Sharing a parent does not silently share its children — each page carries its own access.


11. History

Every page keeps its edit history: what changed, when, and by whom, including type changes (a paragraph becoming a heading) and to-do items being checked. Restore an earlier version from the history panel.


12. Troubleshooting

SymptomCauseFix
Atlas isn't in the navGrowth and aboveSee Plans & Subscriptions
A colleague can't see a pageIt isn't shared with themShare dialog
A live data block is emptyNot configured, or the source is not on your planPick a source, metric and range
Finance live data shows nothingFinance is Command-onlyUse a CRM or Voice metric
Someone's edits vanishedBoth edited the same block at onceRestore from history
An image won't uploadOver the size limitPut it in the Vault and use a Vault file block

  • Vault — file storage
  • Chat/doc creates and links documents
  • Reports — reporting proper
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